At AJJILI PH, we believe gaming should always be entertaining — never a source of stress or financial difficulty. That is why we offer comprehensive responsible gambling tools and self-exclusion options for all players. Whether you want to set deposit limits, take a short break, or self-exclude permanently, our platform provides the controls you need to stay in charge of your gaming experience.
What Are Responsible Gambling Tools?
Responsible gambling tools and self-exclusion features are designed to help players manage their gaming habits. These tools include deposit limits, loss limits, session time limits, and self-exclusion options. AJJILI PH makes these controls accessible through your account dashboard, allowing you to adjust your limits at any time or contact our support team for assistance.
Available Player Protection Tools
- Deposit Limits — Set daily, weekly, or monthly deposit limits to control how much you can fund into your account. Limits can be adjusted downward immediately or increased after a 24-hour cooling-off period.
- Loss Limits — Set a maximum loss amount per session, day, or week. Once your limit is reached, you will be unable to place further bets until the next period.
- Session Time Limits — Receive notifications when you have been playing for a set duration. You can choose to continue or take a break.
- Reality Checks — Pop-up reminders that appear at regular intervals during your play session, showing you how long you have been playing and how much you have spent.
- Cooling-Off Periods — Take a temporary break from gaming for 24 hours, 48 hours, 7 days, or 30 days. Your account will be temporarily suspended during this period.
- Self-Exclusion — Permanently close your account for a minimum of 6 months, with options for 1 year, 2 years, or lifetime exclusion. Once self-excluded, you cannot reopen your account or create a new one.
How to Set Up Responsible Gambling Tools and Self-Exclusion
Setting up responsible gambling tools and self-exclusion at AJJILI PH is simple and private:
- Step 1: Log in to your AJJILI PH account and navigate to the "Responsible Gaming" section in your account dashboard.
- Step 2: Select the tool you wish to set up — deposit limits, loss limits, or session limits.
- Step 3: Enter your preferred limits or duration and confirm your selection.
- Step 4: Your limits will take effect immediately. For self-exclusion, our team will contact you to confirm your decision.
If you need assistance setting up any responsible gaming feature, our customer support team is available 24/7 via live chat, email, or phone.
Why Self-Exclusion Matters
Responsible gambling tools and self-exclusion are crucial for maintaining a healthy relationship with gaming. Self-exclusion allows players who feel they are losing control to take a definitive, enforced break from gambling. During the self-exclusion period, you will be unable to log in, deposit, or place bets. AJJILI PH will also block marketing communications to ensure you are not tempted to return prematurely.
Self-Assessment: Is Your Gaming Safe?
If you are unsure whether your gaming habits are healthy, ask yourself these questions:
- Do you spend more time or money on gaming than you intended?
- Do you gamble to escape stress or personal issues?
- Do you chase losses by trying to win back money you have lost?
- Does gambling affect your work, relationships, or finances?
- Do you hide your gambling activity from family or friends?
If you answered "yes" to any of these questions, we strongly encourage you to use our responsible gambling tools and self-exclusion options or seek professional support.
Support Resources for Filipino Players
AJJILI PH is committed to supporting players who need help with gambling-related issues. We recommend the following trusted resources:
- PAGCOR — The Philippine Amusement and Gaming Corporation provides responsible gambling guidelines and resources for Filipino players.
- GamCare — A free, confidential helpline available 24/7 for anyone affected by gambling issues.
- Gambling Therapy — Online support groups and counseling services for problem gambling.
- Local Support Groups — Many local organizations offer free counseling and support for Filipino players.
Protecting Minors
AJJILI PH strictly enforces age verification to prevent minors from accessing our platform. All players must be 18 years or older (21+ where required by local law). We encourage parents and guardians to use parental control software to block access to online gaming sites.
Our Commitment to Responsible Gaming
AJJILI PH is committed to providing a safe, fair, and responsible gaming environment. Our platform complies with all PAGCOR regulations and implements international best practices for player protection. We regularly review and update our responsible gambling tools and self-exclusion features to ensure they meet the needs of our players.
Need Immediate Help?
If you need assistance with your gaming habits or wish to implement responsible gambling tools and self-exclusion immediately, please contact our support team:
- Live Chat: Available 24/7 through our website
- Email: support@ajjiliph.com
- Phone: Hotline available during business hours
